Shipping policy

Pre-Order Policy

When you place a pre-order, you are reserving a product before it is officially available for shipment. Payment will be processed at checkout to secure your order.

Estimated shipping begins October 1st, but timelines may vary due to production or carrier delays. If there are any changes, you will be notified by email.

All pre-order sales are final and cannot be canceled or refunded before shipment. Once your order has shipped, our 30-Day Confidence Guarantee applies, allowing you to return or exchange the product under our standard return policy.

By completing a pre-order, you agree to the terms outlined above.

We process and ship orders within 1-3 business days. Delivery times may vary based on your location. You'll receive tracking details once your order is on its way. If you have any questions, feel free to contact us at info.poofy@gmail.com